Skip Ribbon Commands
Skip to main content
it Consult > Knowledge Box > FAQ

- What is Organization Intelligence (OI)?

- What is Knowledge Management  (KM)?

- What is Knowledge Box?

- What is the difference between Document Management and KM?

- What is a Workflow Management System (WFMS)?

- Why a WFMS in a KM sw?

- What products does it Consult make?

- Which businesses use the josh platform?

- Who are the it Consult partners?

- When and why participate in the Knowledge Box event?

- What topics are addressed by it Consult events?


What is Organization Intelligence (OI)? 

Organization Intelligence is a new discipline that represents a model, a development and an enhancement of the Intelligence created by an organization which passes through the three important points that sustain the josh development strategy on the basis of a broad scoped strategic approach.
The main pilasters on which it Consult Approach to Knowledge Management stand are the processes, the competences necessary for carrying them out and the content that is managed and monitored by the processes.

Return to the index


What is Knowledge Management (KM)? 

Knowledge Management is the management of business knowledge, the most valuable commodity for a modern organization. Depending on the context and source of information, this term refers to a set of concepts which are different, but generally not disassociated.  The following is a rather general definition: Knowledge Management (KM) is the set of methods and technological tools used to gather and capitalize the explicit and implicit knowledge of all of the people that make up an organization, which allows the formal creation, modification and distribution (or sharing) of the same.  Naturally, this meaning of knowledge includes:  documents, data, facts, judgments, methodologies, algorithms, know-how, best-practices, processes etc.

Return to the index


What is Knowledge Box? 

E’ It is a collection of  resources, mostly articles and white-papers, that it Consult publishes on its website, but which is open to external contributions, on the topics of Organization Intelligence, Knowledge Management, Business Process Management, Enterprise Content Management, and correlated aspects, for example HR Management and Change Management. A virtual environment which favours the meeting between Academics and Industry.
The interest that the Knowledge Box has raised on the it Consult website, has led the company to use the same name for the free conferences which are held annually and which discuss the same topics. There is a link on the home-page for those interested in registering  for the Knowledge Box Spring Edition or Autumn Edition conferences.

Return to the index


What is the difference between Document Management and KM?

There is an enormous difference, the same one between a part and the whole. Certainly, in the context of a KM solution a document management module (DM) is absolutely necessary for recording and finding a good part of the explicit knowledge. But confusing one for the other would be like saying that an automobile and a wheel are the same thing! Metaphors aside, a DM software must, in particular, allow access to different types of documents, with at least the functions of full-text search, categorization, versioning and blocking of simultaneous modification. All functions which, among other things, are available in josh .Doc, the DM module in the it Consult Knowledge Management platform. 

Return to the index


What is a Workflow Management System (WFMS)?

First of all, it must be said that a workflow (WF) is the formal but synthetic description of a process (business process). It is made up of a series of tasks (elementary activities), cyclical or alternating, to be performed to obtain a precise result. And so a WFMS is a distributed software system that: -makes it possible to define (or describe) processes through a language which is usually graphic; it makes it possible to specify the characteristics that the participants (human) in the workflow must have; it instantiates and manages the single occurrences of the workflows, interacting with the participants (or wf actors) and calling up external applications. 

Return to the index


Why a WFMS in a KM sw?

Essentially for two reasons:

- to describe the innate knowledge in the processes, otherwise difficult to capture and explain;

- to trace which documents are produced and then measure which and how much they are to be consulted in the course of the various activities, making it possible for a software agent to suggest those most pertinent for each situation. It is one of the architectural choices that characterizes josh, the it Consult KM platform.

Return to the index


What products does it Consult make?

The it Consult objective is to start from the core of Document Management around which its BPM system is build, leading to the development, also on request of the clients, of functions relating to Case Management, Document Archiving, Substitutive Conservation, Search, Dematerialization, Imaging and E-Forms. 

Return to the index


Which businesses use the josh platform?


Return to the index


Who are the it Consult partners?


Return to the index


When and why participate in the Knowledge Box event?

Knowledge Box is a national convention on the topic of Organization Intelligence, development of Knowledge Management and is organized in 2 editions: Knowledge Box Autumn Edition in Milan and Knowledge Box Spring Edition in Rome.
A traditional appointment for a decade not, it is aimed at the managers of public and private organizations and is marked by a pragmatic approach with the presentation of business experiences and qualifying technologies.
A new discipline based on Processes, Contents and Competences, Organization Intelligence opens a new perspective for sustaining the competiveness of Enterprises and the efficiency of the Public Sector, guaranteeing short term results, in a strategic medium -to long- term framework.
The convention will provide important information, also on the basis of concrete business experience, on the practices to put into act and on the qualifying technologies for making a given organization more effective, streamlined and innovative.
It addresses professionals working in the Organizational, Methodological and Technical areas; computer skills are not necessary for following the conference, which is geared to business related problems.

Return to the index


What topics are addressed by it Consult events?

The it Consult events concentrate on the following topics:

  • Knowledge and Collaboration Management
  • Content Management, Enterprise Content Manangement - ECM
  • Dematerialization
  • Organizational problems and BPR
  • BPM, worflow, Process Modeling and Automation
  • Regulatory Compliance Processes
  • Competence Management and Mapping
  • Strategic corporate vision

Return to the index

Copyright © 2019 it Consult - P.IVA: 02058940418
powered by Microsoft Sharepoint

it Consult is a Logo Partner Gold di Microsoft Microsoft Gold Partner