What is josh Protocol!
josh Protocol! is the revolutionary computerised registry system that is usable in cloud (thanks to the josh Protocol! Live edition) and on-premises mode. It is scalable and suitable for the management of document and administrative procedure flows of all Public Administrations.
With the term computerised registry system we refer to the set of calculation resources, the equipment, the communication networks and the computer procedures used by the PA for document management.
josh Protocol! has been developed based on the requirements set out in the Guidelines issued by AgID, pursuant to Article 71 of the CAD (the consolidated law governing the digitisation of the Italian Public Administration, regulating the use of digital technologies in relations with citizens and businesses). It is the ideal tool for public administrations and public companies that, in compliance with the law, must adopt a digital protocol system, also with Cloud-First approach.
Not just for public administrations… josh Protocol! can also be adopted by private companies that want to make their document flow management more structured and rigorous.
The functionality of josh Protocol! is guaranteed by the synergy of the software’s four basic web components:
It allows you to manage the Electronic Protocol environment and individual Homogeneous Organisational Areas (HOAs), set application parameters, and manage the protocol register and consolidation activities. It also allows you to administer the Organisational Units (OUs) of individual HOAs and system users, monitoring their permissions at the protocol level.
It brings together search functions and activities related to filing. The Front End, integrated with SharePoint, allows every action to be performed on the document and enables the management and control of activities.
It allows you to manage emails to be logged from one or more mailboxes (Certified email (PEC) and standard email). Based on predefined rules or thanks to Artificial Intelligence techniques, it is possible to filter, for each mailbox, emails that are not to be logged or automatically classify those that meet certain criteria.
Allows you to view registered documents, in accordance with the permissions assigned to individual users. It is possible to authorise and track operations on documents (e.g. printing, saving, forwarding by email and viewing).
josh Protocol!, taking full advantage of Microsoft SharePoint’s capabilities, allows you to search both document key fields and the full-text index, enabling you to find documents quickly.
josh Protocol!’s permission management allows you to monitor all actions performed by users on individual documents. In addition, all user actions on protocols are tracked in the activity log.

Whether it’s a digital file, a paper document or a certified email, josh Protocol! allows you to seamlessly log various formats from different sources in four simple steps:
josh Protocol! allows you to log electronic and paper documents, both incoming and outgoing.
Thanks to josh Scanner, paper documents are scanned and made ready for logging via the “protocol mark”, which consists of printing a barcode and affixing a label to the document.
Assignees are selected, i.e. all those who, due to their expertise or knowledge, are authorised to view the protocol.
The registered document is assigned a file reference and/or a file. With josh Protocol!, classification can be: manual, automatic based on established rules, or automated through the Cognitive Classification service which, using artificial intelligence techniques, registers and classifies the document according to its nature.
In just a few steps, the document is recorded and can be searched, printed, exported or viewed according to the permissions that the user has on the document. All this is done in full compliance with privacy requirements and the protection of public documents.

josh Protocol! allows full respect of the requisites for privacy and protection of the public documents collection. Given the flexibility of the authorization policies, the Registering user decides which users/groups have access to the document and how (display only, saving to a local machine, printing of one copy of the document, forwarding via mail). josh Protocol! also offers the possibility of displaying the document properties, the dossier it belongs in and its relation to other documents and/or dossiers present, as well as information on the digital signature, if present.
A simple interface shows the complete list of the records registry which can then be exported and digitally signed in compliance with the laws and regulations in force. Consolidation may by either programmed or manual and, if desired, may be a prelude to the successive phase of Substitutive Conservation of the recorded documents.
josh Protocol! allows the start-up of a process/workflow upon recording: therefore not only the recorded document is made available for consultation by the authorized users, but the system automatically sends the josh process tasks to be performed to those involved. Similarly, the recording interface can be enabled during the execution of a process.
Artificial intelligence: the engine that powers the protocol system
The Artificial Intelligence features integrated into josh Protocol! allow you to automate and optimise the entire filing process, from document classification to protocol assignment, including other useful functions for comprehensive and more efficient document management.
For example, the Cognitive Classification service, specific to each HOA, enables the automatic classification of documents to be logged, both incoming and outgoing, via scanner, certified email and email: josh Protocol! indicates the correct filing system entry (and any assignees associated with it) to the registrar, based on the nature of the document to be logged.
The addition of AI-integrated features minimises manual tasks, improving efficiency, accuracy and traceability.
myjosh: your custom dashboard
josh Protocol!’s functionality is enhanced by myjosh, the dashboard designed to provide a single, centralised access point to data, tools and activities, making the user experience of the process and document management system and the entire it Consult suite unique.
Your digital desk can be customised by adding different types of widgets – lists, counters, pie charts, bar charts and links – which allow you to:
- view data relating, for example, to outgoing/incoming protocols, even for multiple HOAs simultaneously;
- view statistics on the number of protocols assigned;
- quickly access both the josh suite tools and external software such as ERP and CRM.
myjosh also acts as a centralised authentication hub, integrating different providers without ever storing passwords, ensuring convenience, security and protection at the same time.
Mobility without compromise
With josh Protocol mobile, registered documents are available anywhere, any time. The app, available for both Android and iOS devices, enables the mobile consultation of registered documents, participation in discussions and the reception of notifications on new assignments, in total security and privacy.
Particular attention has been paid to security aspects: no data or copies of the documents viewed are stored on the smartphone.

More Information
All it Consult software solutions are also available in the cloud environment, both as a PaaS service (Platform As A Service) using Microsoft Azure, and in SaaS mode (Software As a Service). Link to find out more:




